Privacy Policy

The Wyoming Producer Consumer Alliance ("WPCA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our enrollment services.

Information We Collect

We may collect the following types of information:

• Contact information — your name, mailing address, phone number, and email address when you contact us or enroll in a plan.
• Account information — your username, email address, and service area when you create or access an account.
• Usage data — browser type, IP address, pages visited, and referring URLs, collected automatically when you use our website.

How We Use Your Information

We use the information we collect to:

• Process and manage your natural gas plan enrollment.
• Communicate with you about your account, pricing, and enrollment periods.
• Respond to your inquiries and provide customer support.
• Improve the functionality and content of our website.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with Black Hills Wyoming Gas or other service providers solely to facilitate your enrollment and plan administration. These parties are contractually required to protect your information and use it only for the services they provide on our behalf.

We may also disclose information if required to do so by law or in response to a valid legal request.

Cookies

Our website uses session cookies to maintain your login state and preferences. We do not use cookies for advertising or cross-site tracking. You may disable cookies in your browser settings, but doing so may affect the functionality of the site.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Account information is retained for the duration of your enrollment and for a reasonable period thereafter.

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you, subject to any legal retention requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision. Continued use of our website after a change constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Wyoming Producer Consumer Alliance
Phone: 1-877-GET-WPCA (1-877-438-9722)